Special Dietary Risk Management
Special Dietary Catering, Allergen & Anaphylaxis Risk Management
- Accolade Catering has implemented and adheres to an Australian Standard Food Safety, Health, and Hygiene Policy to manage risk throughout its catering operations, including the service of allergen/anaphylaxis meals.
- Accolade Catering performs individual risk assessments for all incoming groups, based on the menu items selected and the special dietary information finalized at the time of the booking closure, which is 10 business days before arrival.
- Upon arrival, Accolade Catering undertakes an induction process with the group’s leader to double-check that dietary and other information is correct.
- Accolade Catering Kitchens have dedicated areas and equipment for preparing allergen /anaphylaxis meals. During this preparation, there is no simultaneous production of meals that contain allergens.
- After being prepared, allergen/anaphylaxis meals are individually wrapped, labelled, and stored, before being served directly to the customer and or supervisor. Wherever possible, special dietary alternate selections are matched to the group’s menu selections.
- Accolade Catering works with parents and or carers of allergen/anaphylaxis/diabetic guests that wish to provide meals for their child. Meals provided must not contain nuts/nut traces and must be delivered wrapped and labelled. Fresh meals are to be delivered at +6 Degrees or less and Frozen Meals at -18 Degrees or less. Please request a Parent-Carer-Allergen-Anaphylaxis Participation Form
- Regarding diabetic meals, Accolade Catering consults with, but does not employ nutritionists and we do not provide specific nutritional information for individual diabetic meals. Accolade Catering works co-operatively with diabetic clients providing transparency of ingredients, recipes, and procedures, to enable them to make informed decisions in the management of diabetic meal plans.
- Accolade Catering is confident in the integrity of its procedures and ingredients used to prepare allergen/anaphylaxis meals. That said, we cannot guarantee that some allergen traces may be present.
- Accolade Catering menus and kitchens are nut-free and as such request, customers do not bring with them, nuts or items containing nuts.
- Accolade Catering is committed to offering clients special dietary catering, including allergen/anaphylaxis meals, at no additional cost.
Accolade Catering Special Dietary Form